why can't I hear music from CD

I insert music CD and no matter what I do I can't hear music?????
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  • Hi Jean,

    Thanks for reaching out, and I'm sorry for any inconvenience. After putting a CD into your disc drive, you can import it into your music library to play it.

    Import the CD by accessing it from the navigation dropdown, and selecting Import. After you've imported the CD, you can access it in your library from the Albums tab:



    Thanks for your interest in HP Connected Music!
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